Poor service & inconsistent

<p>I deposited money into my cheque account on the 25/02/17 & on 26/02/17 the sms the sent to me shows that there is abc balance which i expect but when i want to withdraw it shows that there is less money which surprise me . Big mistake i went to inquire @their branch @pick n pay Mahube and was told that it's pending and my question was how come the money i deposited yesterday is reflecting on my statement but the one i deposited first doesn't appear? So i had to call the customer service and i ran out of airtime when I was on the call and had to recharge R250 and i spoke with a lady from the customer service ( cheque account department ) and she asked me some questions cell number, address & ID number and she said she wants to get permission what so ever and i was on hold for about 35 minutes and she said nothing to me but just dropped the call Is that how you make things happen ? Disappointed</p>