POOR SERVICE FROM NEDBANK LEGAL AND CREDIT CARD DEPARTMENT

I am receiving a Very Pathetic, terrible & Poor Service from Nedbank I am Looking for a Paid Up letter for my CreditCard account. They don't respond to my Emails and they take Forever to answer Client Calls I waited for 20 Minutes Plus on the Line for my Call to be Attended to Then I was Transfered from One consultant to the Other on the Line without any success of my query being resolved.

My Number: ***