POOR SERVICE FROM NEDBANK

I struggle since 24 December 2025 to have a very basic issue resolved with Nedbank. I liaised with numerous Nedbank staff members in different departments telephonically and by e-mail, but Nedbank staff do not take their clients serious. I must always follow up because they do not honour their promises. Then they give me e-mail addresses which are returned as undeliverable. Nedbank owe me more than R1000.00 in refunds which they refuse to pay and for which I must now institute legal steps to get. I will not recommend Nedbank to anyone.