POOR SERVICE FROM NEDBANK

On the 25th June I raised a query with my PERSONAL banker. Not sure what that job description is but clearly there is nothing personal about it. Nothing gets resolved, YOU JUST GET YOUR EMAIL PASSED ONTO THE SERVICE CENTRE WHO \THINK"they know what the problem is. So I log an official complaint on line with Nedbank on 24th July - surprise surprise none of the matters are resolved. Amazing what service they promise and what they actually deliver. ANY time I have had a problem with Nedbank it is always me as the customer of over 20 years that has had to chase them. The service is SHOCKING"