1 reviews | Active since Jun 2016

24 Jun 2016, 05:19

Poor service FICA

<p>I am struggling a week nou for PHININIA the consultant in Centurion Mall to call FICA department to hear how far they are.. My account is not even 2months old and still they dint do my FICA. STILL no one else has called me back. I have to call them every day. My child is in hospital and have no funds. THIS IS PATHETIC, CAN'T EVEN CALL IT SERVICE THERE IS NONE. Hans Steyn</p>

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Replies (1)
Nedbank
Nedbank's reply24 Jun 2016, 06:04
Official

Dear Jurie,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team