Poor service.

Hi,

I have a credit card with nedbank and it seems like they have deactivated the account as I am unable to make payment into that account, this has been going for the past three months which then means that the account has gone into areas. I have tried multiple times to speak to their consultants and the solutions that they provide just doesnt work.

I do not feel like I should be liable for the areas of the account as I have not been able to make the deposits to avoid that and this is entirely their fault. Even today 02-02-2021, I have tried to make a deposit but I was not successful and i am out of option. the other problem that i have is that this issue is now affecting my credit record and its going to make things difficult for me in the feature.

All that I want is for them to activate the account so that i can pay them, SIMPLE!

Ronald Masela