JN
Jason N

1 reviews | Active since Apr 2012

04 Aug 2016, 08:00

Poor Service Delivery

<p>Why does it take more than an hour for a bank statement to be sent via email. After 1 hour i am still waiting.</p>

0
Replies (2)
Nedbank
Nedbank's reply04 Aug 2016, 08:35
Official

Dear Jason,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

JN
Jason N's update04 Aug 2016, 08:51
Reviewer Update

Please ensure i am contacted in the next 15 minutes.