poor service

PLEASE STAY AWAY FROM NEDBANK HOME LOAN DEPARTMENT UNLESS YOU MIND TO RUN AROUND AFTER THEM LIKE ME EVERYTIME I TRY TO COMMUNICATE WITH THEM I'VE BEEN SEND TO PILLAR TO POST. I RECEIVE A LETTER IN SEPTEMBER BUT NO CAN GIVE ME MORE INFORMATION CONCERNING THIS NOTIFICATION UNTIL TODAY I'm still waiting to get more information about this notification . its like nedbabk only want to see me lose my house,