Poor Service

I have a mortgage with Nedbank and during August my accountant requested the value of my house because she was busy with my tax returns. I then went to the Montana Branch to request the value. I was told that they are not doing that, and I must call the call center. I did call the call center and after a verry long hassles I was told that it will be sent to me via my email. For me it was very strange that they could not mail it to me same time however I waited until now, I have not received anything. Even the monthly statement does not reflect the value. I have another bond with another bank and every monthly statement reflect the value of my house. I am highly disappointed in Nedbank for the manner in which they treated me . Once I pay off the bond I will never make business with them again.