Poor Service at Nedbank Hillcrest Branch, KZN

<p>I have a business and personal account with Nedbank. The business Account has been active for more than 5 years. The business account has been receiving good monthly income for the past two years. Over the past four weeks I've been trying to apply for the overdrafts for my both accounts (Personal and Business). I had indicated to my Banker that my key Client will only pay my invoices on the 15 May 2017 and I needed the overdraft application process to be completed by end of April so that I can be able to pay salaries to my staff. Even to date this process has not been finalized and I'm not getting any feedback on the status of my application. I believe my company adds value to Nedbank and when I really need their assistance I did not receive this help. I don't think Nedbank is taking me or my Company serious.</p>