1 reviews | Active since Jan 2015
Poor service at its best, Well done Nedbank.
My account was closed by Nedbank despite me depositing money last month, 30 September 2020. The person responsible for the closure is Ms Cebisile Makhanani ( Credit Manager) and I've tried several times to contact her. She blatantly refused to assist me and even returned my calls. My personal account is blocked and salary is in that account. My debit orders, medical bills, bond, car etc is bouncing. Her decision to ignore my call and let alone expedite my problem is impacting in my life negatively. This is the most unprofessional pathetic service I've ever received in my life. Nedbank stuff does not care, I keep calling they tell me she is busy on another call for more four hours. I am escalating the matter and I would not encourage anyone to bank with this bank. Poor service, no regard of peoples lives and they simply don't bank. I asking nedbank senior manager outside this call center to intervene as more customers will leave your bank with unprofessional stuff.
