Poor service and unrealistic waiting time.

<p>Long story short. At the end of March I app**** for a Student Loan at Nedbank, the University of Pretoria requires half a student's account paid by April 30th. Unfortunately the money have still not be paid. In between I have been struggling with Refiloe and Tshepo to get all the paperwork done. One Sa****ay I went with my father to sign the contract but they could not find it (after wating for approximately an hour) etc. The latest promise was that the money would have been paid atleast by last week Friday (13 May 2016). The University is still waiting for its funds and I'm quite embarrassed by this service of Nedbank, once again. Before the deadline of the 30th I spoke to Refiloe and also told her about the regulations. This is completely unacceptable. </p>