Poor Service and Support

It's Christmas morning and I received a message that my account has been debited twice for my homeloan and its not a small amount. I save so my family can have a good Christmas and I can take them out. I have no funds available now. Getting ready for church and I have to tell my family we can't go out for lunch and boxing day activities are gone. I can only contact Nedbank on Friday.

My family's Christmas has been split not to mention the rest of the week. Nedbank brags about their digital adaption and spending billions but can't get debit orders correct. I'm laughing now because they will tell me sorry for the inconvenience and we apologizes for any troubles cause...we know the typical response. How are they going to give my family Christmas back.

Please share my story if you reading this...it could happen to you at anytime if you bank with Nedbank or other banks.

Banks are never held accountable for emotion trauma. They just ignore...because they are too big.