1 reviews | Active since Oct 2016

17 Apr 2017, 16:41

poor service and no assistance

<p>We took a building loan with nedbank, since March 2016 we have been paying interest on the house. On the 7th of April 2017 we requested statements and valuation reports and till today no help from nedbank except taking us from pillar to post. Really disappointed with the level of service with this bank. </p>

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Replies (1)
Nedbank
Nedbank's reply17 Apr 2017, 20:05
Official

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients however due to the public holidays, we are not able to respond timeously to your complaint. If urgent, call our Contact Centre on ***. Alternatively email your contact and id details to *** and we will get back to you on the 1st working day.

Kind regards

Client Experience Team