Poor service and Lazy employees who cant even think whats good for business

poor service. I made imali send to valid vodacom no, i only realise when the person called that she still waiting for notification. i the do follow up with ned bank and i spoke to khulekani who was so useless just like his manager Sescha. they both said they need to investigate the matter coz according to them i sent money to 089 559 863 which is 9 digits. i then ask them to reverse the transaction since there is no 089 no they said they have to investigate... like seriously the no its invalid why do i have to wait for the feedback that we both knw. lazy people stay with you need back i'm closing it thank you