Poor Service and Insurance

I don’t know where to being. This claim is initially going on since May Please revert to my numerous calls. I have requested a team leader or manager to contact me, no response to date. I am overhaul very upset and unhappy with the service and procedure itself. I have submitted a quote on the damage and repair, which now has to be redone. Nedbank Insurance have no contacted plumbers or contractors that will quote and do the work. I had to outsource. I am still aware to utilise my bathroom, to which I have only 1 bathroom. To me the client it is a huge inconvenience and poor service delivery. It seems as though Nedbank Insurance is looking at ways to not pay out my claim.

I Logged numerous complaints that have fell on deaf ears. Very disappointing. I await you prompted response

T. Pillay