POOR SERVICE AND I COMPETENCY.

I was at Nedbank Wonderpark in Pretoria, went into the bank waited 5min to be given a number while 3 Consultants (2 Ladies and 1 guy with dreads) busy talking about plans for weekend, finally I got a number at 10:00, C008bwas my number. I waited until 11:00 without any assistance and the waiting area was full with clients while Consultants were busy doing nothing but chatting, I left the bank at 11:15and the was very long Cue of Clients waiting to be given numbers. This it's not for the first time I saw this and last time I complained to the Manager who to me it's more USELESS AND IRRESPONSIBLE. The guy cannot manage that's why their service it's so POOR. All that Staff including the Manager needs to be changed or to be placed at other branches were they will be able to carry their daily duties. Nedbank Management at Head Office needs to do something about this, Pretoria North was Managed by a White lady Candice Botha and one hasn't seen such a POOR SERVICE, Candice would go out of her way to help at enguiries and to open Accounts for Clients and the branch was closed, now it's a total disaster at Wonderpark, some of our Black brothers can't manage as they are not used to. HEAD OFFICE PLEASE DO SOMETHING NOT SO WE ARE GOING TO OTHER BANKS.