Poor service and ethics employed by Nedbank during Covid-19

I am saddened been a small business client for 10 years with Nedbank and at a crucial time faced by many SMES, Nedbank have showed their true pathetic attitude towards SMES.I have a bond account with Nedbank ,which was in good standing till i was asked to closed my business due to the lockdown and i have requested an payment holiday for my bond account on the 27th March as there was no monies coming into the business account. Nedbank dragged their feet till 17th April 2020 to advise me that they will not assist because my business account was not in good standing,my argument is that my bond was fine ,honored every month and i requested grace for the bond account and not an overdraft increase or loan ...other creditors seem to understand after i consulted with them...here you have a bank that took over 3 weeks to tell you that they cannot assist you on an account that was up to date...it is frustrating how can i generate monies if the business is closed.Nedbank have added more stress to us clients than the Covid-19 pandemic.It is all a show case for Nedbank to say they helping their clients..here is a true example of how inhuman they can be to clients that are desperate ...this action of theirs will cause many SMES to close down and also contribute towards the high employment rate that we will see after the Lockdown...