Poor Service and Communication
<p>I went to Nedbank Carlswald branch to order my new Credit Cards as they have expires, three weeks later i go to collect and they tell me that they have no record of the order and tell me that they will follow up on it and get back to me.</p> <p>It is now yet another week that has gone by and still i have no feedback or new cards</p>
Dear Jacques.
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Jacques.
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team