Poor service

Sasolburg branch....They have the worst service ever. You stand in a row infront to get assisted but only after ten minutes. In the meantime when they pass you, they dont even look at you. Once you get service they just let you sit and there you will sit. No one ask you what you want to do and how we can help. You have to ask yourself and when you do they talk to you as if you are worth nothing, short tempered, missarable and they cut you of while you still explaining... When i went to complain the manager tells you to report us then...