Poor service

Worst service I've ever experienced. I app**** for a quick loan due to an emergency yesterday. I called the call centre to find out if all is good. The consultant told me that according to what they can see on their system everything is good and payment should be made in 24 hours. I called the bank more that 6 times today, hours later they asking for my documents which I have already submitted. I needed to use the money ASAP so since they are making me run around for feedback I asked if they can at least tell me if this will be finalised today if not there's no need to proceed with the application. The can't confirm that for some reason whereas I was initially told that the funds would be in my bank today. My application reference number is ***

Don't waste your time applying for a loan with Nedbank!!