bT
bongi T
1 reviews | Active since Oct 2011
20 Apr 2015, 10:16
Poor service
Been standing in this queue for the past 30 mins for a statement. Got to consultant finally requested 2 mnts statement on my account. I get them as i am to go out the door realise that she has given me the statement of company i work for. This as far as i know is confidential information, poor service. Now i'm standing in the queue again for the past 30 minutes to correct the error. what happened to checking your work?
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Nedbank's replyOfficial
20 Apr 2015, 10:23Hello wonderwoman,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply20 Apr 2015, 10:23
Official
Hello wonderwoman,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team