POOR SERVICE

In December we were looking for a club saving account with the bank, when we visited the bank we were told that we must come in January to make an appointment. When we went in January, we were given February appointment to open an account.

07 Feb we opened the account, members started depositing money, 15 Feb members can't deposit into the account because they get a message that the account is Frozen...

No communication from the bank till today, we don't know why the account was suspended...

We have been visiting the branch where we opened the account, and they can't help us, they say they don't know why the account is frozen.