poor service

<p>I made an ATM deposit at the Isipingo branch and by mistake I made an error with the account number hence payment went to the wrong person. I then went into the Isipingo branch to request a reversal with the proof of the deposit slip , incorrect account number and the correct account number as requested. I did not get assistance as the consultant who was ässisting"me couldn't do her job, I was very dissapointed by the manner that this was handled', as a result she did not do the refund stating that she needs to contact the incorrect account holder..as one of the biggest bank in the country, one would not expect service that poor.</p>