POOR SERVICE

<p>I deposited mon on Saturday using my atm card and now I cannot access my money. I've sent from pillar to post and no one helped me. I went to my Branch whis in Mthatha York Road the consultants could not help me. I was sent to the phone to call CURRENT ACCOUNT con****ants the couldnt help me. One of them advise me to go and withdraw straight from the tellers who told me there is no money in my account when their ATMs show the money on available funds. their consulnts can see the money, the ATM shows the money but their tellers cannot. when I logon to their internet Banking there is no sign of money. My child is very sick and I needed that money to take them to the Doctor. Nedbank is ****ing my child. their servis is very poor and their system needs attention. They need to pay for better machines. all the otherbanks now have up-to-date machines and their clients dont have to wait 4 days before their deposits reflect on their accounts. They must pay for better machines and system upgrades. It is our money anyway. I hate this bank so much right now. I want to close this stupid account. They are refusing saying my money is pending. I'm so sick right now they make me want to throw up.</p>