1 reviews | Active since Jan 2017

10 Feb 2017, 11:57

Poor service

<p>Nedbank really has poor service.ive been their client for a while now because they sold to me the story about being the best ban**** Oh well,it sucks. How does one wait for an overdraft limit for a week? They told me they cant confirm employment? I gave them proper details and they still took long.even now they havent done anything when i get paid using their account. Can somebody help me find a good bank that values its clients please!!!!</p> <p>When i try to get ahold of the consultant that assisted"Mahlatsi " im being put on hold for long and then they want me to leave the message simply so sumhe cant talk to me. Is she running from answering me?</p>

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Replies (2)
Nedbank
Nedbank's reply10 Feb 2017, 12:04
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply27 Feb 2017, 12:48
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship

Kind regards
Client Experience Team