Poor Service

<p>I have signed a contract for financing a car with MFC a division of Nedbak on Saturday, 10 December 2016. The vehicle we have received was in a poor state and non of the defaults was made known to us by the dealer.</p> <p> </p> <p>On Monday, 12 December 2016, I contacted MFC's call centre and the advised me that I should contact Ms Roshnee Pillay as she is dealing with this. I contacted her and she advised that that I should send her an email explaining reasons for cancellation. I did just that and she responded saying she will attend to this.</p> <p> </p> <p>Up to date nothing has been done to my request and no correspondence was received in this regard.</p> <p>I am of the opinion that I am a client and therefor client service should take preference. </p>