CL
Chloe L

1 reviews | Active since Dec 2016

15 Dec 2016, 09:36

Poor service

<p>For the past three weeks I have tried on numerous occasions to get my new bank card but everytime I go into the bank to try and collect they are to busy. I understand that banks are busy this time of the year but when staff is standing around instead of opening another station that's just taking the Mickey. </p> <p> </p> <p>This is is really poor service and they can go the extra mile as they also know that's it's a busy period so have more coverage. </p>

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Replies (1)
Nedbank
Nedbank's reply15 Dec 2016, 09:44
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team