Poor Service

<p>Terrible customer experience with NEDBANK again. On saturday i had a terrible experience once again with nedbank. I almost lost my job and i was humiliated all because of unprofessional staff and poor service delivery. I was supposed to pay for my air ticket to return to my work place, i had funds in my account but i couldnot swipe my card to pay for my ticket. I was told that they couldnt tell me why or how this is possible. i am the sole bread winner to my family and nobody could help me sort this out. The statements that i was given shows funds in my account but i could not use it, is this possible. i am looking to move my account any suggestions or recommendations for a good bank, i cannot handle this unprofessional and uncaring ways. all they say is sorry and expect everything to be ok. being a frequent traveller it is humilitating when you know its not your fault. Quality time with my family was spent in the bank. Does Nedbank ever feel what they clients feel and go through i dont think so. I personally feel everyone should move banks, as i would not want anyone to go through what i did with Nedbank. please feel free to cantact me ********** ********** , would love to hear the excuses you have to give me.</p>