Poor Service

<p>I went to Nedbank Loch Logan on Friday and processed and application, I became quite irritated today as it is already Wednesday and I have not received any feedback. When I called the contact centre I was advised that my documents have not yet been submitted from the branch side. This means that ever since Friday no work had been done on my application. I feel this is very poor service as I am a Nedbank Client. I have urgent things to handle and this has been delaying me as Tshidi at Loch Logan branch has not kept me in the loop and the TAT is pathetic.</p>