1 reviews | Active since Jul 2016
Poor Service
<p>i have gone to Nedbank a few times and each time I go there I have an issue , 1st time i went was to get my internet banking sorted and I was assisted by a guy by the name of Sydney , very incompatible i had to go back to the branch 3 times before it was sorted , then last week I went again to collect my new card and he forgot to clear something because when i went to the ATM I could not withdraw money I therefore had to go back to the branch and I was assisted by the same guy which I think he doesnt know his Job, yesterday I went to the branch again as it is my nearest branch and unfortunately for I was assisted by the same guy (Sydney) I went to get a 3 months bank statement , but guess what he gave me a 2months Bank statement as I could not use the document later because a 3months statement was required , so that means i must go back to the bank again???????????????????????? that tells me that this guy clearly doesnt know what he is doing and I therefore can conclude that I am not the only one who experiences this terrible service from the Carlswald branch I dont have time to always go back to the branch it wastes my time and energy , going once should be enough.</p>
We are sorry about the trouble you are experiencing especially because, at Nedbank, we continuously strive to make great banking happen for our clients.
Please be assured that a resolution manager will be in contact with you shortly to assist and resolve this issue.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing especially because, at Nedbank, we continuously strive to make great banking happen for our clients.
Please be assured that a resolution manager will be in contact with you shortly to assist and resolve this issue.
Kind regards
Client Experience Team
Thanks a lot for the assistance.
Regards,
Thanks a lot for the assistance.
Regards,
