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Nthabiseng M

1 reviews | Active since May 2016

26 May 2016, 08:13

poor service

<p>i miss placed my card and went to ned bank to get a new card and was advised that my finger prints do not match with my ID ,and my card was blocked i never asked any one to blocked my card ,i need you to unblock my card .</p>

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Replies (4)
Nedbank
Nedbank's reply26 May 2016, 08:49
Official

Dear Nthabiseng,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

NM
Nthabiseng M's update26 May 2016, 11:08
Reviewer Update
We still waiting for that call. Is your service that poor
NM
Nthabiseng M's update26 May 2016, 13:32
Reviewer Update
Thank you so much nedbank for blocking my card now another day goes by without me accessing my salary ,I have to pay nursery fees for my son and buy formula and pampers ,however your *********** staff member made it a point that this month I never get and access to my salary .I hate the day I was introduced to this bank .I trust that you are really enjoying this .
NM
Nthabiseng M's update27 May 2016, 11:25
Reviewer Update
you promised to call me to arrange where I am going to collect my card,still waiting for the call or does this mean another weekend without my salary ?