VN
Violet N
1 reviews | Active since Jun 2019
10 Jul 2019, 11:18
Poor Service
I opened a case to be investigated in May the 17th after I was de*****ed, till now no one has bothered to contact me on an update or feedback. I have tried to contact Bivani Govender who is the one handling my case for a week now however her phone just rings.
Helpful (0)
Replies (2)0
Replies (2)
Nedbank's replyOfficial
10 Jul 2019, 11:29Dear Violet
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Nedbank's reply10 Jul 2019, 11:29
Official
Dear Violet
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
VN
Violet N's updateReviewer Update
11 Jul 2019, 10:00I am still waiting for a call from the Resolution Manager, I logged a case almost 2 months ago. I have been with this bank for over 20 years and this is the treatment I get for my loyalty. You don't value your clients at all.
VN
Violet N's update11 Jul 2019, 10:00
Reviewer Update
I am still waiting for a call from the Resolution Manager, I logged a case almost 2 months ago. I have been with this bank for over 20 years and this is the treatment I get for my loyalty. You don't value your clients at all.