Poor Service

I went into the Tygervalley Branch yesterday to open a new business account and unfortunately it wasn't the best of experiences.

Upon entering the branch, there was nobody at the reception desk, neither was there anyone managing the floor to redirect clients. It was a tad annoying but I decided not to fuss, their probably short staffed. I ended up waiting in the wrong queue for about 10 minutes before at last someone checked with me what it is that I wanted to do. A friendly and professional staff member, possibly a manager, took me through to the business section (somewhat restoring my confidence in choosing Nedbank). Upon entering the business section there was another reception desk with no receptionist. after a minute or two a rather unprofessional receptionist appeared and took down my details. She confirmed that they were having staff constraints on the business side and that I would need to make an appointment to open the account. She took down my details and confirmed that someone would call me to make an appointment (I had suggested an appointment time of 1pm) as she couldn't provide me upfront with available times. I left my contact number but alas, I haven't been contacted yet. I guess the business person plans on calling me a few minutes before the time, as if I have nothing else to do but sit and wait on their call.

Not sure if Nedbank realizes I could have walked out and taken a couple of steps to one of their competitors, something I should have done... My account would probably have been sorted by now.

Anyhow, anyone on this site have a suggestion as to which bank has the best business banking services? Evidently its not Nedbank.