Poor service

I went in to the Edenvale branch of Ned bank to replace my petrol card that had broken and I can not use it I was informed that cash card needed to be upgraded to a chipped card<br> The person helping me seemed absolutely uninterested in her could not answer me when I inquired about a fleet petrol card system<br> She told me to Waite and just stood up and left me standing NOT informing me where she was going, She <br> after standing for a few minutes I left as she had not returned<br> I have been promised that some one from Ned bank would contact me and make an arrangement to see me ,This has never happened<br> The Branch was absolutely empty <br> Poor service from Ned bank<br> Ned bank has the highest bank charges