1 reviews | Active since Mar 2013

10 Jan 2019, 09:47

poor service

i have a loan with them, they dont send me statements. i have tried to complain with them and they sent me statement short of 3 mnths. i then rep**** to the email from stanley to say the statement is short. till today i have not recieved it. yesterday i sent an email again complaining this time it got worse i did not even get a reply, its like they dont care.

0
Replies (1)
Nedbank
Nedbank's reply10 Jan 2019, 10:07
Official
Dear mthoko 
We thank you for bringing this to our attention and regret any delays experienced. Our Resolution Manager will revert with an update. 
Kind regards
Client Service Support

Best regards,