Poor service
I spoke with a call center agent Bongani Qalaza who was to assist me with a loan application last week, He gave me his email address to send supporting documents to him of which I did, ever since he hasn't given me any feedback nor rep**** to my emails, the contact numbers on his signature does not even go through. Poor service
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Replies (3)0
Replies (3)
Nedbank's replyOfficial
11 Dec 2018, 08:44Dear Jerimia
We apologise for the delays you are experiencing with your loan application. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
We apologise for the delays you are experiencing with your loan application. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Best regards,
Nedbank's reply11 Dec 2018, 08:44
Official
Dear Jerimia
We apologise for the delays you are experiencing with your loan application. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
We apologise for the delays you are experiencing with your loan application. Kindly note that a Resolution Manager will contact you to discuss the matter.
Regards
Client Service Support
Best regards,
's updateReviewer Update
11 Dec 2018, 12:30I am still waiting for the call
's update11 Dec 2018, 12:30
Reviewer Update
I am still waiting for the call
Nedbank's replyOfficial
11 Dec 2018, 12:55Dear Jerimia ,
Kindly note that you will b contacted within 24 hours of your post.
Regards
Client Service Support
Kindly note that you will b contacted within 24 hours of your post.
Regards
Client Service Support
Best regards,
Nedbank's reply11 Dec 2018, 12:55
Official
Dear Jerimia ,
Kindly note that you will b contacted within 24 hours of your post.
Regards
Client Service Support
Kindly note that you will b contacted within 24 hours of your post.
Regards
Client Service Support
Best regards,