Poor service

My father passed away in December and as Executor, I have had to deal with many people regarding his Estate. Nobody has been as rude and unhelpful as Raeesah Sader, Team Leader at Nedbank Deceased Credit Balances. The tone of email correspondence and general disinterest is appalling and leaves a lot to be desired. My father's account still needs to be closed, by I am not prepared to deal with somebody as rude and obnoxious as Raeesah.<br> On the flip side, Ashna Rameshur, Head of Estates, was extremely helpful, and I sincerely appreciate her guidance.