LP
Lona P

1 reviews | Active since Dec 2017

20 Sept 2018, 16:44

Poor Service

I made a card less cash deposit into my account and suprisingly the funds did not reflect into account. I immediately went inside the branch in fourways crossing for assistance. The banker tells me I will have to wait for 3 days for a resolution. That is extremely rediculous as I deposited with the intention to use the money and not to wait for 3 days

0
Replies (2)
Nedbank
Nedbank's reply20 Sept 2018, 16:48
Official

Dear Lona Pantshwa

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply25 Sept 2018, 14:02
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards

Client Service Support

Best regards,