GP
Godfrey P

1 reviews | Active since Mar 2009

09 Apr 2018, 12:46

POOR SERVICE

REQUESTED A HOME LOANS STATEMENT TO BE EMAILED TO ME AND PLACE A NOTICE TO SELL MY PROPERTY A WEEK AGO AND THE ONLY THING I GOT FROM NEDBANK IS A REF NO: ********** 7. WOW!!! THE MOST USELESS BANK IN SA BY FAR!!! JUST A SIMPLE THING "EMAIL STATEMENT" IS A MISSION TO COMPLETE. WOW!!!

0
Replies (2)
Nedbank
Nedbank's reply09 Apr 2018, 12:58
Official

Dear gphoku

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply11 Apr 2018, 12:33
Official

Dear Mr Phoku

We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.


Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.


We look forward to a long-lasting relationship


Kind regards

Client Service Support

Best regards,