1 reviews | Active since Oct 2017
Poor service
I app**** for a loan online on the 15th February, according to the time frame this should only take 48 hours. I contacted the branch for assistance and was assisted by a lovely consultant kerenza Jousha who has been going back and forth with this application. She unfortunately couldn't do much as she is branch based and the application was done online. I am very disappointed with the online service received.. I am attending an auction at 10am today, with no funds due to the lack of service received by the online service.
Dear Sunitha
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Experience Team
Best regards,
Dear Sunitha
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,