NK
Naude K
1 reviews | Active since Sept 2014
12 Jan 2016, 12:04
poor service
Good day.<br> I have paid an amount into the bank account for a duplicate natis document. And for some reason nedbank can not find the payment. If I e-mail Mfc thay say that thay can not help. It is a finance department issue. If I ask them to sent me the contract details and someone to talk to. Thay say that they can not give out that info. We have sent them proof that we paid with the number from the branch to confirm payment.
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
12 Jan 2016, 12:13Hello Ehan01,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply12 Jan 2016, 12:13
Official
Hello Ehan01,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team