PN
Parsly N

1 reviews | Active since Jul 2009

04 Jan 2016, 10:21

Poor service.

Hi<br> <br> Ive been waiting for Nedbank to close my paid up account and issue a paid up letter, the process that i was told it takes 2-3 working days. To date nothing has been done and when i call, am told to wait another week.<br> <br> I refuse to wait for another week since its not my fault that your agents are *********** and very good in passing the buck.

0
Replies (1)
Nedbank
Nedbank's reply04 Jan 2016, 10:52
Official
Hello itumel01,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team