POOR SERVICE 1ST PRIZE NEDBANK

I app**** for a platinum account savvy bundle. I was upgrading my account and moving my existing credit card into the bundle. i was told that in order to have the bundle and pay a set fee every month i would have to apply for an overdraft.I then agreed it took a week for them to draw up the documents i then signed them and i have been calling everyday since then. I have picked up the new cards however i did not get a new credit card and was told i must wait for the card to expire when i was upgrading this seemed odd. i was told this by zoran.I then spoke to Tinyiko who is rude and arrogant , we spoke abt the overdraft and he argued with me more than actually fixing the problem he eventually said he would contact me at 14:00pm to confirm if the overdraft was processed. he did not call BIG SURPRISE!<br> I called him and he confirmed that it was resolved. I than questioned him about the credit card which still does not form part of the bundle and his words were he will have to see! This credit card is not currently part of the bundle i was promised and the worst part is i was misinformed. I was provided with incorrect information and it has been two weeks now!