HW
Hajira W
1 reviews | Active since Mar 2012
26 Nov 2015, 09:42
Poor service
I called the contact centre to get a settlement amount for my credit card. Ncobile advised me she could not assist as it is still pending the debit order. Surely i should still be able to get an amount? The debit order will take 5 days to clear. I need to settle the account today!!
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Replies (1)
Nedbank's replyOfficial
26 Nov 2015, 09:58Hello shordy.com,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply26 Nov 2015, 09:58
Official
Hello shordy.com,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team