Poor service

As a verified merchant selling digital assets online, I’ve encountered significant issues with NedBank. After selling USDT to another merchant who paid into my NedBank account from ABSA bank, my account has been on hold for two months as well as my customers account that I paid, These unjustified holds are severely damaging my business operations and professional reputation. Despite providing all requested documentation—proof of payment, goods/services, and affidavits confirming legitimate transactions—the bank’s response has been unsatisfactory.

This situation has severely disrupted my business, and Nedbank inefficient handling raises serious concerns. I would urge potential customers to consider these challenges before choosing to bank with them.