Poor Security

<p>Good day</p> <p> </p> <p>I hereby formally jotting down my dissatisfaction regarding Nedbank security and/or personal information that are manipulated very easy.</p> <p> </p> <p>Just a few months with a Nedbank account which I hardy use for everyday activities but a mere saving account for rainy day and to my amazement on the 29th of June when I went to Sunninghill branch to activate my internet banking only to be told that my cell phone number have been “changed”</p> <p> </p> <p>How on earth in 2017 does a huge bank such as Nedbank have such a loophole? This is not the 1st time I felt victim of Nedbank *****. Some couple of years ago, I was contacted by the “***** department” to be told that “someone” opened a credit card under my name. Fast forward, a few years later it looks like I’m going to be a victim again with the same bank which is Nedbank.</p> <p> </p> <p>I contacted the call centre on Friday the 30th of June 2017 and I was advised that my cell phone number was changed at Meyersdale branch(wherever that is) which I’ve never heard of let alone myself leaving all branches to change my number in Meyersdale. I was told that my complaint will be escalated to the branch manager until date: no communication.</p> <p> </p> <p>Now this is my conclusion: first & foremost; Nedbank doesn’t seem to take its account holder’s information seriously that an ordinary citizen and banker like myself felt victim of ***** in less than 10 years or so. Secondly; I have concluded that Nedbank is not for me, strangely enough I have a couple of year with a vehicle finance with Nedbank which I will tirelessly work hard to finish it off long before our agreement. Whatever it takes just so I don’t do business with Nedbank ever again .</p> <p> </p> <p>Yours in dismayed</p> <p> </p> <p>Brian Wandile Mtshali</p>