POOR POOR SERVICE NEDBAN****!!

<p>I am running a clothing shop and we use a NEDBANK machine card....sadly I phoned the helpdesk to activate the refund function on my machine my ref nr is ********** after saying it only takes up to 48 hours......a WEEK later its still not been done.</p> <p>after phoning EVERYDAY doing the following up myself the only answer I get is we dont have an answer yet, I mailed and without any RESPONSE which I really feel is very very unproffesional </p> <p> </p> <p>I have a business to run and running out of excuses to tell my customers, Someone at Nebank are not doing their job. After a week of begging.....nothing happens</p> <p> </p> <p>can someone please assist me in this matter.</p>