Poor Nedbank service

So I visited the Nedbank Vaal Mall branch today as I needed my payment limit increases to R300 000.

On the banking app it allows you to only increase it to a maximum of R150 000.

Waiting for 40 minutes before getting helped although there was only 3 customers in the bank at 9am when I was there, just to find out that they cannot increase my limit!?

Their reason and the so-called manager stated that I need ti have that amount of money reflect into my account first before the can adjust the limit.

That is just ridiciolous!!

The reason for me wanting to increase the limit as I have mentioned to them several times is due to selling a vehicle and they would pay R275 000 into my account and I want to settle the vehicle at MFC for the amount of R194 000.

So that would mean I have to do 2 payments (2x eft transfer fees) just to settle the vehicle! Also selling the vehicle I have no transport to get to the nearest Nedbank branch to then increase my limit

I tried over and over to explain but nobody, especially the manager seemed to not care at all!

Really pathetic service! I did not catch the managers name as I was so furious for them wasting my time and seemingly cannot even handle a simple request