1 reviews | Active since Jun 2014
Poor Management of Personal Information
Hi<br> <br> I m an existing nedbank client who opened a new cheque account on Saturday<br> <br> I was provided with a proof of banking details for that new account for my companies payroll.<br> <br> Just imagine my shock when i get home and find its someone else account details on the form. Does Nedbank realise what a mess that could have been, if my companies payroll used that information.<br> <br> Where would my salary have gone? to someone else's account. <br> <br> Furthermore it shows a complete disregard for clients personal information- How am i meant to trust your bank after this?<br> <br> What about my own personal information how do i know this has not happened to my own information <br> <br> Clearly the authorities should take action as it seems Nedbank have never heard of POPI<br> <br> <br>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
